Understanding the New Information Sheet

The government has introduced an official Information Sheet that landlords and letting agents must now provide to tenants, as part of the upcoming Renters’ Rights Act changes. This document is designed to help tenants understand how the new legislation may affect their tenancy, while also outlining clear responsibilities for landlords and agents.

Applicability and Deadline

For properties in England, the Information Sheet must be issued where the tenancy:

• is an assured or assured shorthold tenancy
• was created before 1 May 2026
• includes a wholly or partly written agreement

A copy must be provided to every named tenant, and this must be done by 31 May 2026. Failure to comply could result in fines of up to £7,000.

Methods of Service

The government has also been clear on how the document should be served. It must either be:

• provided as a printed copy (by post or by hand), or
• sent as a PDF attachment via email or text

Importantly, simply sending a link to the document is not considered valid service. It must also be served in line with the terms of the tenancy agreement, with a clear audit trail to evidence compliance.

Verbal Tenancy Agreements

Where a tenancy is based entirely on a verbal agreement made before 1 May 2026, the Information Sheet cannot be issued. Instead, landlords must provide written details outlining the key terms of the tenancy.

How Greater London Properties Can Help

With increasing regulation and stricter compliance requirements, landlords are recognising the value of having a professional manage these processes on their behalf. Ensuring documentation is served correctly, in accordance with the tenancy, and fully evidenced is essential to avoid potential fines, unlawful evictions, or invalid notices. At GLP, we ensure every detail is handled accurately and efficiently, giving landlords complete peace of mind that their obligations are met in full.

Managed Landlords Can Relax

If you are a managed landlord with GLP, there is nothing you need to do — this is already covered as part of your managed service at no additional cost.

Let Only Landlords

If you are a GLP landlord on a Let Only service and would like assistance in serving this document to your current tenant correctly, in line with your tenancy agreement and with a clear audit trail, we can arrange this for you at an additional cost.

PLEASE COMPLETE THIS FORM and a member of our team will be in touch to discuss pricing and your requirements.