Why Greater London Properties Stands Out Amid Recent Panorama Revelations

This week’s Panorama report has shed light on some concerning practices within parts of the UK’s larger corporate estate agencies. The investigation revealed that certain agencies prioritise buyers who agree to use their in-house mortgage or conveyancing services—a practice known as “conditional selling.”

This approach is against industry codes, which require estate agents to treat all buyers fairly, regardless of whether they use in-house financial products.

The report highlighted instances where potentially higher offers were overlooked in favour of buyers tied into the agency’s own financial services, which can generate additional commissions and fees for the company. Staff were often under pressure to promote these in-house services, sometimes to the detriment of securing the best deal for the seller. Alongside this, agencies were found to encourage overvaluing properties to attract sellers, then pushing for price reductions later—while also upselling expensive add-on products.

At Greater London Properties, we believe these practices undermine the trust that is so important in property transactions. Our approach is rooted in honesty and transparency, ensuring that clients receive clear, impartial advice without any financial incentives influencing recommendations. When we introduce clients to solicitors or financial advisors, it’s done solely to provide support and options—not as a source of commission or cash benefit.

This commitment to integrity reflects why many of our clients continue to choose independent agencies that focus on putting their interests first. As demonstrated by our high Trustpilot rating, fairness and transparency remain at the heart of what builds lasting client relationships.

We’re here to help and would be happy to discuss how a truly transparent and client-focused service can make all the difference. If you have any questions about this article or if you’re considering switching agents, please don’t hesitate to get in touch. We’re here to help and would be happy to discuss how a truly transparent and client-focused service can make all the difference.

Warm Regards

Rob Hill

Greater London Properties

Founders of GLP and Support Our School Initiative

Specialists in sustainable, personal, and internationally-minded property marketing

📍 glp.co.uk | 📞 0207 113 1066 | 📷 @glp_dulwich| 📷 @greaterlondonproperties

See why over 500 clients rate us excellent on Trustpilot

Get in touch with us

First Name

Last Name

Your Email Address

Mobile Phone

Are you looking to

Buy

Sell

Rent

Let

Please enter message here

Please confirm that it is okay for us to contact you about this information as well as products and services. (You will always be given the right to unsubscribe at any point in the future)

Confirm

Herne Hill & Dulwich: Still Prime, But Prices Are Gently Easing

With the Autumn Budget just around the corner, there’s a sense of anticipation — and a touch of nervousness — in the air.

CLICK HERE >

Thank You for Instructing Us — Let’s Get Your Home Ready...

First of all, thank you for choosing GLP to sell your home. We’re genuinely excited to get started and to tell your property’s story in the very best possible light.

CLICK HERE >

Why It Takes an Expert to Get the Price Right, By Rob Hill, Founder of Greater London Properties

Recent data from TwentyEA paints a worrying picture: this summer, 62% of homes across England had to reduce their asking price. That’s nearly two-thirds of sellers who were told their home was worth more than buyers were actually prepared to pay. It’s not that the market is weak — in fact, demand remains solid, with over 72% of homes going ....

CLICK HERE >

A Friendly Guide to Secondary School Open Days & Applications: Kate Hill, Greater London Properties

With so many dates and deadlines to keep track of, it can all feel a little overwhelming – so we’ve gathered everything you need in one handy guide.

CLICK HERE >